Return and refund policy
Returns are valid for 90 days on orders equal to or exceeding a 3 month supply as all GHR Products are intended to be used on an ongoing basis for at least three (3) months to evaluate your results.
We do not accept returns after 90 days of the original order date.
After you have placed your order, and in an effort to maximize your experience with GHR Platinum, we will be sending you a follow up email with important information on how to best use the GHR Platinum product.
GHR Platinum is manufactured to the highest possible standards.
However, if for any reason you are not completely satisfied with our product then returns may be accepted provided that the product returned has been unused, unopened, untampered with, and has the original seal still intact, as we delivered, back to us within 90 days of date of the original purchase date.
You will receive a full refund less 10% for processing.
Credits will further be adjusted for returns having open or damaged bottles.
Unless otherwise agreed to all return shipping charges are the customer’s responsibilities.
Before you return your product please notify us first by phone at 1-877-694-4715, otherwise contact us online to advise us of your return.
Please ship via USPS to:
GHR Products, Inc.
P.O. Box 6835
Woodland Hills, Ca 91367
Retaining tracking information is suggested.
About Autoshipments
If you are on an autoship program and wish to discontinue your autoshipments simply Contact us online here no less than seven (7) days in advance of your next shipment so that we may cancel future shipments before they process.
About Items Returned By USPS
Please ensure that your "Ship To" address is correct and accurate during checkout.
If, for any reason items are returned and marked by USPS, as "Undeliverable" or "Return To Sender" then we will attempt contact the customer via phone or email to resolve any addressing issues.